Guaranteed to be delivered on-time or your shipment is free!

Manitoulin’s RockSolid guaranteed service offers peace of mind with a no-nonsense money-back guarantee, and gives you the confidence that your urgent delivery will make it to its destination on-time.

Our RockSolid ground transport service provides you with guaranteed noon and 4PM delivery on the day indicated by our published transit times. These service offerings apply to shipments currently on our direct points listings.

Two service options to guarantee your shipments.

  • Guaranteed before noon delivery
    A 30% premium on all charges applies, subject to a minimum fee of $50
  • Guaranteed 4 PM delivery
    A 20% premium on all charges applies, subject to a minimum fee of $25

It's easy to ship RockSolid

  1. Check if your shipment is eligible for RockSolid service. Click Here
  2. Choose your preferred guaranteed service: before noon delivery or 4 PM delivery.
  3. Identify your choice of RockSolid service on the bill of lading.
    1. Availability of proactive email notification of final delivery
    2. Your freight must be ready on the same business day at your regular scheduled pick-up time
  4. Check the desired service guarantee on the sticker and affix to your bill of lading.

For specific rules and conditions, please refer to our RockSolid Terms and Conditions.